Equature Privacy Policy

Equature values and respects the privacy of every individual who interacts with our solutions. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our software, services, and websites.

1. Information We Collect

We may collect personal and operational data such as user names, contact details, usage metrics, and session recordings to improve our systems, deliver training, and enhance user experience. Data collected is used strictly within operational and lawful boundaries.

2. How We Use Your Information

Your data helps us enhance system reliability, improve support quality, and analyze product usage for performance optimization. We do not sell or share your personal information with third parties outside of legitimate business operations.

3. Data Retention and Security

All data is stored securely on controlled servers. Equature employs industry-standard encryption, access control, and monitoring systems to protect against unauthorized access, disclosure, alteration, or destruction of data.

4. Your Privacy Rights

Depending on your jurisdiction, you may have the right to access, modify, or delete your personal information. To make a request, please contact our support team or your system administrator.

5. Cookies and Tracking

Our web services may use cookies to optimize user experience and maintain session information. You can adjust your browser settings to decline cookies if preferred, though this may affect system functionality.

6. Changes to This Policy

We may periodically update this Privacy Policy to reflect improvements or compliance changes. The updated date will always be displayed at the top of the policy page.

For any questions regarding this Privacy Policy or data practices, please contact us at support@equature.com.

Download Privacy Policy (PDF)