Elite Performance Suite - (Year 1) Includes:
- Elite Core - Communication in the Dispatch Center, Dispatcher Improvement, Liability for the Communications Center, Critical Incidents (4 hours)
- Customer Service (8 hours)
- Becoming More Than Just a Dispatcher (1 hour)
- 911 Challenges (1 hour)
- Dispatching Skills (1 hour)
- First Responder Safety (1 hour)