Mentor Performance Suite

Mentor Performance Suite (Year 5) includes: Communications Center Supervisor (16 hours) Improving Morale in Your Agency (1 hour) Business of Leadership (1 hour) Active Listening (1 hour) Everyday Eth…

Mentor Performance Suite (Year 4) includes: Communications Training Officer (CTO) (16 hours) From Failure to Success: PSAP Training Tactics that Work (1 hour) The Staffing Conundrum (1 hour) Public S…

Mentor Performance Suite (Year 3) includes:Â Advanced Law Enforcement (16 hours) How Cultural Diversity Affects the Communication Center (1 hour) PSAP Frontline Leader Success (1 hour) Â NG9-1-1 - Are …

Mentor Performance Suite (Year 2) includes: Communications Center Liability (8 hours) How to Save a Life - Yours (8 hours) PTSD (1 hour) Supervisor Skills (1 hour) CTO (1 hour) Suicidal Callers (1 ho…

Mentor Performance Suite (Year 1) includes:Â Mentor Core -Â Being a Coach, When to Discipline, Supervision; The Hard Questions Answered, Acknowledging a Job Well Done, Workplace Bullying, Handling Diff…