GIS (Geographic Information System) (MI)
This course demystifies GIS for dispatchers, explaining what it is, how it’s used in emergency response, the different types of GIS data, and how advanced GIS enhancements improve operations in the P…
Generations - Myths and Misunderstandings (MI)
This course will provide a unique approach to today’s multigenerational workforce. How generational labeling can lead to stereotypes and unjustified ideas of behaviors, attitude, and wants/needs. You…
Future Tech and How To Stay On Top Of It (MI)
The course covers how to define future tech for the PSAP, examples of future tech and how they address current issues, explains ways to stay aware and up-to-date on future tech.