Active Assailant
Step into the critical role of the 9-1-1 telecommunicator during one of the most challenging emergencies imaginable—an active assailant incident. This course equips dispatchers with the skills to rap…
Peer Support
By the end of this course, you won’t just understand peer support—you’ll be equipped to bring it to life. You’ll gain a clear, confident grasp of how peer support works within a 911 environment and w…
Response to Persons With Mental Illness
For first responders and public safety professionals, every call involving mental illness is an opportunity to make a powerful difference. Success begins with patience, empathy, andcalm communication…