Viewpoints Episode 46: Promoted to Supervisor! Now What?
The transition from line-level employee to supervisor brings a mix of emotions—excitement, uncertainty, and sometimes fear. Most new supervisors discover they weren't fully prepared for at least one …
Viewpoints Episode 47: Your Promotion Playbook: Preparing for 911 Leadership
In this episode, hosts Cherie Bartram and Kerry O'Connell guide telecommunicators through the journey toward leadership roles in emergency communications. The hosts outline practical preparation stra…