Advanced Law Enforcement
Be ready for anything! This course equips dispatchers with the essential skills to handle calls that can escalate into critical incidents. Participants will gain strategies for managing suicidal call…
CTO - Communications Training Officer
Born from a need to strengthen training in the 1970s, the San Jose Police Department’s Field Training Officer Program revolutionized how recruits are prepared for the field. Now adapted for communica…
Communications Center Supervisor
This interactive course equips supervisors with the essential skills needed to lead effectively. Participants will explore federal laws, leadership styles, problem-solving techniques, counseling stra…
Fire Communications
Step inside the firehouse and behind the scenes of fire operations. This course covers effective communication, incident management, apparatus use, and operational strategies for fire calls—enhanced …