Communications Center Liability
Liability issues in the communications center have become increasingly more of a problem across the United States. Communications centers are now being faced with lawsuits. It is important for all me…
Interpersonal Violence (Adv)
This course explores domestic violence in depth, covering Intimate Terrorism, Violent Resistance, Situational Couple Violence, and Mutual Violent Control. Participants will analyze real 911 domestic …
Survive and Thrive: Core Stress Resilience (Adv)
This course helps 911 professionals understand what stress really is, how it affects the mind and body, and why emergency communications creates unique stress responses. Participants will identify ke…